408: Cataract scale

I work in a community eye care practice and examine a lot of older people. Many of them have a cataract that does not require surgery as it does not affect their daily life. When I mention the cataracts to them I can tell from their body language that they are...

407: Phones down

I opened a community eye care practice two years ago and things have been going well. The practice is prosperous but I would like it to be more prosperous as I would like to open up another practice as well. The problem is I’ve run out of ideas as to how to increase...

406: Mistakes in another practice

Sometimes some of my patients take their prescription from my community eye care practice to a competitor for making up into glasses. Rarely they come back to me saying they can’t see with the new glasses and expect me to fix the problem. When I check the lenses the...

405: Use photos to bring people back

My community eyecare practice has been open for about 2 years and things are going well. I have noticed though that some of the patients I examined when the practice opened have not come back for their yearly or two yearly examinations. I’ve lost about 20% of the...

404: Starting point

As a community eye care specialist, I sometimes examine people who are too unwell to come to my practice. I examine them in their own homes with portable equipment. Some people have never had prescription glasses or have lost them so I have no prescription to use as a...